Documentation & Frequently Asked Questions

Everything you need to start using PDFWORK securely and privately.

Free vs Pro

Pick the level you need

Free for quick jobs. Pro for end-to-end document work.

Free

Point operations in the browser: compress, split, merge, clean metadata… Built for a fast task, with soft limits on some tools.

Pro Online

A browser workspace: Workspace and Stamp & Sign, without free-tier limits. One-Tap Invoice is in Desktop. Workspace and Stamp run on the server, isolated per user.

Free or Pro: what do I need?

Free = one-off browser operations (compress, split, merge…). Pro Online = Workspace and Stamp & Sign. One-Tap Invoice is Desktop-only.

Do I need to create an account?

No. PDFWORK runs in the browser. Pro access is managed on the device (cookie / restore with purchase email). We do not require a document account.

How do I start in 1 minute?

Open Tools for a quick free task. For Workspace, stamps and invoices: get Pro Online or try the one-use web access. You can also message @pdfwork_helper_bot on Telegram.

Are there limits on free tools?

Yes, soft ones: e.g. compress up to 25 MB and daily uses; merge up to 7 files. Processing stays in the browser. Pro Online removes those limits.

What does Pro Online include?

Workspace and Stamp & Sign in the browser, without free-tier limits. One-Tap Invoice does not run online: download Desktop.

How do I restore Pro access on another device?

If you paid with Stripe: Restore access with the purchase email. If you paid with USDT in Telegram and did not give an email, message @pdfwork_helper_bot — the activation link cannot be reused.

Can I pay with cryptocurrency?

Yes: USDT TRC20 in Telegram @pdfwork_helper_bot. Send the amount to the wallet the bot shows, then the TX hash. A manager checks the payment and the bot sends your Pro link in the same chat.

How does the Pro access link work?

After paying (Stripe or crypto) you receive a personal link. Open it ONCE in YOUR browser: that activates Pro on that device (cookie). The link has 1 activation: whoever opens it first keeps the access. Do not forward it. Another device: Restore access with the Stripe payment email. If you paid in crypto without an email, message @pdfwork_helper_bot.

How does the lifetime licence (€149) work?

One-time payment: lifetime access to Pro Online and updates to the current product line, as described in the Terms. It does not promise every imaginable future feature forever.

What does the yearly plan (€49) include?

Full Pro Online access for 12 months, including product-line updates during that period.

Are my documents safe?

Free: PDFs are processed in your browser and we do not upload them. Pro Online (Workspace, Stamp & Sign): the file is processed on the server in a folder only you can access, then deleted automatically (14-day retention). Payment: Stripe or USDT in Telegram. Support (Telegram / email) does not mean we read your documents.

How can I get support?

Telegram @pdfwork_helper_bot or support@pdfwork.app. Support does not replace local processing of your files.

Need more help?

Message us on Telegram: fast replies, no forms and no accounts.

Open PDFWORK Bot