Contact

Questions about Pro Online, a payment or a tool? Pick the channel that suits you. We reply in Spanish, English or Portuguese.

• Email

  For billing, Pro access and legal matters. Include the Stripe purchase email if it is about a payment.

  support@pdfwork.app
• Telegram

  Fastest path for technical help and the PDF bot (compress, Inspector). Best for short questions.

  @pdfwork_helper_bot
• Restore Pro access

  Already paid and switched browser or lost the cookie? Restore access with the same purchase email — no password.

  Go to restore access →
• Documentation & FAQ

  Free vs Pro, privacy (documents / Stripe / support), lifetime licence and free-tool limits.

  Open documentation →

We do not ask you to upload PDFs to support. Free tools process files in your browser; Workspace and Stamp & Sign run isolated on the server.